Privacy Policy
General Statement Of Principles
We may gather data from you through this website to provide better products and services. We do not sell personal information of our website users. We use such information only to improve what we can do for you with our products and services.
Sometimes the data we collect relates to you or identifies you. Data that relate to a natural person is defined as “personal data.” Our goal is always to maintain the highest levels of privacy and security with your personal data, in keeping with the principles of the Federal Trade Commission Act and related regulations, the General Data Protection Regulation, and applicable local privacy laws. We will always try to give you appropriate notice of what data we collect and how we will use it. We will only process your data when we consider it fair and lawful to do so.
There are three basic categories of information we collect:
- Information you provide.
- Information we get when you use our services.
- Information we get from third parties.
Information You Provide
When you interact with our services, we collect information that you provide to us. For example, many of our services require you to set up an account, and we may need to collect a few important details about you, such as your name, username, password, email address, phone number, and mailing address. If you make a purchase, we may require you to provide us with a debit or credit card number and its associated account information.
When you contact customer support or communicate with us in any other way, we will collect whatever information you volunteer or that we need to resolve your question. That may include certain information about gift recipients identified by you.
Information We Get When You Use Our Services
We may also collect the following data:
- Records of your visits to the site, through cookies and otherwise (which records may include traffic data, location information, information about your computer or mobile device such as if applicable your IP address, operating system, mobile carrier, or device information.
- Records of correspondence between us and you.
- Comments, posts, or other data you upload to our site.
- Information you provide by completing forms on our website or in our products and services.
Information We Get From Third Parties
We may collect information about you from other users, our affiliates and third parties. Here are a few examples:
- Advertising companies, app developers, publishers, and other third parties may share information with us as well. We may use this information, among other ways, to help target or measure the performance of ads.
How Do We Use Data We Collect From You?
We may also use your data in the following ways:
- To personalize your experience at our website and to allow us to deliver the type of content and product offerings that may interest you.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site features.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you no longer wishes to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
By consenting, you acknowledge that message and data rates may apply based on your mobile carrier’s terms, and you should contact your carrier with any rate-related questions. You can unsubscribe from receiving SMS notifications at any time by replying “STOP” via SMS or contacting us at info@cuckoo.ae.
Our website uses cookies to help track items you place in your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS, ensuring you don’t miss out on completing your purchase.
We are committed to protecting your privacy. Your SMS opt-in and related personal data will not be shared with third parties for purposes unrelated to the campaign. However, we may share your data, including your consent status, with third-party service providers who assist us in delivering these messages, such as platform providers, phone carriers, or other vendors essential to the messaging process.
How Long Do We Keep Your Data?
In general, we keep your data only as long as necessary to provide the service or product you requested. If you are a customer who has an account with us, we will keep the data connected to your account until you ask us to destroy it. This is in order to help us remember information about previous interactions with you or in order to comply with our legal and contractual obligations. Ordinarily, if your account is inactive, your data will be stored so that the account can be reactivated in the future, and your data will not be processed for any other purpose. You can ask us to destroy your data at any time by following the procedures outlined in this policy.
Where Are Your Data Stored?
We are a business located in the United Arab Emirates. When we store your data, it is stored in the United Arab Emirates. However, data we collect may be routed or transferred internationally by us or by our business partners during the course of providing products and services to you and others.
How Do We Ensure Your Data Are Secure?
We take a number of steps to ensure that data we collect is protected from unauthorized access, alteration, disclosure, or destruction, including the following:
- When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
- We regularly review our data collection, storage, and processing practices, including physical and electronic security measures.
- We restrict access to your personal data to only those employees, agents, and business partners who need access to it in order to deliver requested products and services.
- All of our employees, agents, and business partners are subject to strict confidentiality and nondisclosure obligations, the violation of which may result in termination and/or liability.
- All of our employees and agents receive regular appropriate training, including training in information privacy suitable to their respective fields and disciplines.
Do We Share Your Data?
We may transfer your data to our business partners, some of whom may be located in other countries. We strive to do business only with partners who uphold high standards of data privacy and security, and whenever we transfer data to a third party, we take steps to make sure that the data will remain secure and private as required by applicable law and our internal guidelines.
Sometimes we may be required to share your data for specific purposes. These purposes may include:
- In order for us to comply with a legal obligation or to detect, prevent, or otherwise address fraud or crime.
- In order to detect or correct technical or security issues.
- In order to apply or enforce our terms and conditions, or to protect the rights, property, or safety of us, you, our customers, our business partners, others, or the public.
- In order to maintain continuity of service in the event that we sell or liquidate some or all of our business or assets.
What About Data We Obtain From Third Parties?
Sometimes we may obtain your personal data from a third party, either through the use of our website or through some of our products or services. Due to the nature of our products, it is possible that we may even obtain your data unsolicited from a third party. We may also obtain your personal data from our business partners through contractual relationships or through software they develop. We apply the same standards of security and privacy to all personal data in our possession, and you have rights with respect to your data regardless of its source. When and to the extent possible, we will notify you of the source if we obtain your data from a third party without your consent within at least thirty (30) days
What Rights Do You Have With Respect To Your Personal Data?
You may contact us at any time at info@cuckoo.ae to exercise any of these rights, whether you wish to correct, update or delete any of your information we may have. Understand that sometimes we have to have your data in order to interact with you. As a result, exercising some or all of these rights might impact your ability to use our website or our products and services.
If you have any questions or comments about the Privacy Policy, please contact us at info@cuckoo.ae. Alternatively, please find our complete contact information on our Contact page.
Do We Use “Cookies”?
Do Not Sell Or Share Personal Information
How Can You Opt-Out, Remove Or Modify Information You Have Provided To Us?
If you wish to correct, update or remove any information about you that may be in our records, please send us e-mail at info@cuckoo.ae with the details of your request. However, due to email production schedules, you may receive any emails already in production.
Changes To Our Policy
Affiliate Marketing And Awin Traking
Questions & Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue, to info@cuckoo.ae.
Online Policy Only
Terms & Conditions
Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
